MEN'S SHOES|grid|Men's|Collection|Using only the finest calf leathers from the leading tanneries of Europe, Crockett & Jones shoes are individually crafted on lasts designed to produce the best possible fitting characteristics. Each pair takes up to eight weeks to manufacture in a labour-intensive process involving over 200 highly skilled operations.|//cdn.shopify.com/s/files/1/0421/2421/4440/files/menu-collection-mens-collection_b95adee9-9364-4ecf-950f-3aa95dd6b33a_600x.jpg?v=1608054863@Main Collection--mens|default|Main|Collection|The Main Collection of Crockett & Jones footwear encompasses a broad range of classic and contemporary styles for men. The assortment of leather and rubber soled shoes and boots are constructed with durable uppers from the finest European leathers including: aniline calf, suede and country grains. This collection presents a wide variety of choice for business, formal and casual wear.|//cdn.shopify.com/s/files/1/0421/2421/4440/files/menu-collection-mens-main-collection_c0615ffc-bb2d-4581-aa58-f6512d1cb291_600x.jpg?v=1608056797@Hand Grade Collection--mens|default|Hand Grade|Collection|This unique collection of styles from Crockett & Jones represents the art of shoemaking at its highest level. Asymmetric lasts, shaped to the natural contours of the foot, gives exceptional fitting qualities. Uppers, cut from the finest calf skins with a supple tannage, provide glove-like comfort. They are hand finished to the highest level in a process which lasts up to 10 weeks.|//cdn.shopify.com/s/files/1/0421/2421/4440/files/menu-collection-mens-hand-grade-collection_81f39ebf-2186-4744-81b2-ef163468b579_600x.jpg?v=1608056798@Shell Cordovan--mens|default|Shell Cordovan|Collection|The Shell Cordovan used by Crockett & Jones is both unique and exclusive. A traditional and lengthy process of specialist vegetable tanning, hand dyeing and finishing produces the distinctive strong fibre structure and rich shiny texture of Cordovan leather.|//cdn.shopify.com/s/files/1/0421/2421/4440/files/menu-collection-mens-shell-cordovan-collection_600x.jpg?v=1608056796@New Season--mens|default|New Season|Collection|Crockett & Jones’s more classic approach to design has paved the way for world recognised English style. With heritage and expertise coursing through the veins of our Northampton based craftsmen and women, our new collections are designed, developed and made to the highest possible standards in our Northampton shoe factory.|//cdn.shopify.com/s/files/1/0421/2421/4440/files/menu-collection-mens-new-season-collection-ss21_600x.jpg?v=1614184989@James Bond, No Time To Die--mens|default|No Time To Die|James Bond|Crockett & Jones proudly announces its official partnership with EON productions, the makers of the James Bond films. 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They don’t just have relevance, they have become reference points of value and quality – recognisable from Crockett & Jones.|//cdn.shopify.com/s/files/1/0421/2421/4440/files/menu-styles-mens-the-icons_600x.jpg?v=1608056799@Boots--mens|default|Boots|Chelsea, Chukka...|The Crockett & Jones boot collection has grown considerably over recent years. Diverse in style and material there are few situations where a pair of Crockett & Jones Boots cannot be worn! This comprehensive collection covers a wide variety of boot styles.|//cdn.shopify.com/s/files/1/0421/2421/4440/files/menu-styles-mens-boots_600x.jpg?v=1608056798@Loafers--mens|default|Loafers|Penny, Tassel...|Loafers have grown from strength to strength over recent years and are the most casual style available from a Goodyear-welted shoemaker such as Crockett & Jones. Today, we have an extensive collection available in Calf, Suede and Grain in both ‘Lined’ and ‘Unlined’ forms.|//cdn.shopify.com/s/files/1/0421/2421/4440/files/menu-styles-mens-loafers_600x.jpg?v=1608056799@Oxfords--mens|default|Oxfords|Toe Cap, Semi-Brogue...|The most easily recognisable of all classic styles, is the elegant English Oxford, synonymous among the English shoemakers. A formal style that dates back over two hundred years, it is thought to have been named by the students at Oxford University.|//cdn.shopify.com/s/files/1/0421/2421/4440/files/menu-styles-mens-oxfords_600x.jpg?v=1608056798@Derbys--mens|default|Derbys|Brogue, Split Toe...|Derby shoes are possibly the most versatile of all shoe styles, bridging the gap between smart and smart casual wear with ease. 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With heritage and expertise coursing through the veins of our Northampton based craftsmen and women, our new collections are designed, developed and made to the highest possible standards in our Northampton shoe factory.|//cdn.shopify.com/s/files/1/0421/2421/4440/files/menu-collection-womens-new-season-collection_600x.jpg?v=1608056796@The Icons--womens|default|The Icons|...Timeless|Today, our products and their names have become icons, personalities even. They don’t just have relevance, they have become reference points of value and quality – recognisable from Crockett & Jones.|//cdn.shopify.com/s/files/1/0421/2421/4440/files/menu-styles-womens-boots_600x.jpg?v=1608056798@Boots--womens|default|Boots|Chelsea, Lace-up...|The Crockett & Jones boot collection has grown considerably over recent years. Diverse in style and material there are few situations where a pair of Crockett & Jones Boots cannot be worn! 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Proper care and maintenance of your shoes will help to ensure their longevity in wear.|//cdn.shopify.com/s/files/1/0421/2421/4440/files/menu-accessories-shoe-kit_600x.jpg?v=1608056796@Shoe Trees--acc|default|Shoe Trees|Aid Drying & Reduce Creasing|Shoe Trees are an extremely important part of caring for your Crockett & Jones shoes. Shoe trees have excellent moisture absorbency, gradually dry your shoes from the inside and reduce creasing of the vamp.|//cdn.shopify.com/s/files/1/0421/2421/4440/files/menu-accessories-shoe-tree_13d09d98-55f7-4f5b-99c9-e713cf39e156_600x.jpg?v=1608056795@Shoe Brushes--acc|default|Shoe Brushes|Polishing & Buffing|To properly care for your Crockett & Jones shoes, you should use two or three different brushes. 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The Retail Puzzle is Complete

Words by Crockett & Jones
Crockett & Jones E-commerce is finally here! We welcome you to the NEW crockettandjones.com, an evolution of design and usability offering a fully transactional platform for both our Men’s, Women’s, Belts & Accessories Collections.

As one customer amusingly put it after announcing our imminent E-commerce launch a few weeks ago; “Just when you thought 2020 was crazy, 2021 dishes up a C&J E-commerce website!”. That’s right Mr English (appropriately). And we weren’t joking!

It is with the greatest of pleasure, a pleasure that could not come soon enough, that we announce the launch of our new website and E-commerce department. Run and managed by a small team of expertly trained staff who have pledged to do their utmost to ensure our online customer service meets the high expectations of our retail customers.

Following our previous article, The Last Piece of the Retail Puzzle, we hope the Crockett & Jones faithful can understand the selfless reasons behind our lacking of a fully automated online sales channel. Times are quite different today and it was with no doubt that the time had come to get cracking with what turned into one of the most challenging projects the current management team had undertaken.

We do, and this comes from the heart, truly appreciate the continued support and commitment that our customers show to us day in day out. Without this appreciation for our products and services, it would not be possible. We have created a new division that will sit alongside our current bricks & mortar retail stores. It will be an extension of our stores around the world, sharing stock and product knowledge to ensure Crockett & Jones retail continues to thrive during this new era in the company’s history.

The project itself started early last year and quickly gathered pace as the reality of temporarily closing all of our retail stores began to hit home. Looking back, it seems quite incredible that the entire project has run its course without a single face-to-face meeting with our developers or system integration partners. The wonders of the internet…

Thankfully, the premises in which the E-commerce warehouse and Customer Care Team are situated was acquired a few years ago, in 2018. Jonathan & Nick Jones had the foresight to buy back the old coach house across the road. This once housed their Grandfather’s 1930s Bentley, either a Speed Six or an 8 Litre. The building was sold off during the companies near-demise in the late 1960s and has now risen to the occasion following a full fit-for-purpose rebuild. Our new home, 17 Magee Street, sits opposite the factory maximising stock efficiency with shoe making expertise on tap. Magee, for the keen eye, being one of the style names from our 140th Anniversary Collection.

All existing features from the previous site have been redeveloped on the new platform promoting familiarity for our current online audience. The recognisable menu and fully integrated search function make navigating the site a joy.

- A library of ‘Guides’ - Last, Style, Sole, Material - offer a different approach to purchasing your next pair of Crockett & Jones. An approach that works well for those customers who already know their favourite Lasts or have experience or recommendations of a specific sole or material.

- The Articles and Guest Authors live on, bringing you updates on new styles, seasonal sales and interesting company editorial. Make sure you sign up to our Newsletter!

- The World of Shoe Care, an education from the heart of Crockett & Jones retail and a full-bore masterclass on how to care for your Crockett & Jones shoes whilst enjoying a tipple if you so wish.

- An In The Making & Heritage celebration that showcases what truly goes into making a pair of Goodyear welted shoes.

- Direct Repairs. We will be accepting repairs directly to our offices enabling us to provide repair quotations and process repair payments online quickly and efficiently, in a bid to minimise the amount of time you are without your beloved Crockett & Jones shoes.

- Product detail pages have been enriched with an unrivalled level of information, providing our customers with the tools to make informed buying decisions.

- A Fitting Guide illustrates the importance of taking your time when choosing to buy Crockett & Jones shoes online for the first time. Our staff are here to help should you need it.

- My Collection enables you to build your own wish list of styles in your own account which is also where purchase history and your personal details will be held.

The website will launch with a multi-store setup covering the UK, US & ROW shipping destinations with the omission of Europe. Due to complication with Brexit, unfortunately we are unable to ship to European destinations until further notice. We are working hard to rectify this and will launch the EU site as soon as we possibly can. For a full list of shipping countries please refer to our Delivery’s & Returns page.

Thank you for taking the time to visit the new website, we very much hope it was an enjoyable experience and that you have found it to be a positive step forward for the future of our company. We are certainly excited for what we are sure is going to be an exciting journey for years to come and we look forward to getting to know our customers online!

Should you experience any issues during your time on our website please let us know. Whilst we have tested its functionality extensively, it is often the case that those interacting with a new site will stumble upon the odd issue here and there. Please do send us your feedback via our Contact Us form or social media, it will be most appreciated.

If you have any questions whatsoever our Customer Care Team are here to help. If we cannot answer your enquiry, we absolutely know someone who can.

Thank you once again.

Crockett & Jones Online!

Repair Enquiry

Store Contact

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Your enquiry has been sent. Our Customer Care Team will respond to your message as soon as they can. For urgent enquiries, please call us: +44 (0)1604 635 927.

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